Background gradient
Toggle site theme Search site Emergency Call 000 Quick exit

Supporting yourself

24/7 services
24/7 service ACON Aboriginal and Torres Strait Islander Alcohol and other drugs Apps Bereavement Community groups Culturally diverse backgrounds Disability Doctor referral required Housing LGBTQ+ Legal Mental health Money and work Online chat Peer led Phone Support Postvention Relationships Sexuality Supporting someone else Supporting yourself Training Trans and Gender Diverse Trauma
24/7 service

Emergency 000

Emergency 000 is the number for police, ambulance, fire services. You should only call 000 if you are in immediate physical danger, or you think someone is in immediate physical danger.

000

Free Call 24/7

Website

What to expect

Supporting someone else Supporting yourself

You will talk to someone almost immediately. Wait times for police or ambulance vary. 

You will speak to an operator who will ask you a few questions and for your location. 

 It is not a mental health/suicide helpline and operators will only respond to immediate physical danger. 

They may not have training for mental health crises. 

 Police or ambulance may attend but you cannot choose which. 

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality. 

 

24/7 service

Lifeline

Lifeline is FREE 24/7 crisis support helpline. Lifeline offers support for people who are deaf or have a hearing or speech impairment, and information in Simplified Chinese, Arabic and Vietnamese.

13 11 14

Free Call 24/7

Online chat

24/7

Website

What to expect

Mental health Supporting someone else Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality. 

Lifeline can have a wait time of up to 30 minutes.  

You will speak to a volunteer who will ask you about your distress.  

You can remain anonymous. 

Lifeline may call emergency services if you mention suicide or having a plan to suicide. 

Click here for help while you wait or aftercare. 

24/7 service

Beyond Blue

Beyond Blue is a FREE 24/7 mainstream suicide and mental health service staffed with trained counsellors.

1300 224 636

Free Call 24/7

Chat

24/7

Website

What to expect

Mental health Online chat Phone Support Supporting someone else Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality. 

Beyond Blue can have a wait time of 30 minutes.  

You will speak to a counsellor who will provide brief support.  

You can remain anonymous.  

24/7 service

13YARN

13YARN is a free 24/7 service for Aboriginal and Torres Strait Islander people experiencing crisis.

13 92 76

Free Call 24/7

Website

What to expect

Aboriginal and Torres Strait Islander Mental health Peer led Phone Support Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality. 

You will speak to a Lifeline trained Aboriginal and Torres Strait Islander Crisis Supporter. 

Wait times may vary.  

You can remain anonymous.  

Accessibility options not available. 

Click here for help while you wait or aftercare. 

ACON Support services

ACON offers a range of free and affordable counselling services for LGBTQ+ adults in NSW. Services include suicide aftercare and crisis counselling and peer support, Pride Counselling, care coordination, HIV and LGBTQ+ counselling, substance support and home-based care.

02 9206 2000

Mon - Fri 9AM - 5PM

Website

Sydney, Hunter, Northern Rivers

Sydney Front of House Mon - Fri 9AM - 6PM
Hunter Mon, Wed, Fri 9AM - 5PM, Tues & Thurs 9AM - 6PM
Northern Rivers Mon - Fri 9AM - 5PM
ACON Alcohol and other drugs Bereavement LGBTQ+ Mental health Peer led Postvention Sexuality Supporting someone else Supporting yourself

Charlee

Charlee is a digital suicide prevention hub created by the LGBTQ+ community. It takes a no wrong door approach and seeks to create a safer space designed by LGBTIQA+ peers, to connect other peers and supporters to resources that better reflect and address the experiences often faced by our communities.

Website

LGBTQ+ Peer led Supporting someone else Supporting yourself

Full Stop

24/7 crisis support providing counselling for people whose lives have been impacted by violence and abuse. Full Stop offer a 24/7 telephone and online crisis counselling service for anyone in NSW – men and women – who have experienced, or are at risk of, sexual assault and their non offending supporters.

1800 385 578

24/7

Website

Phone Support Supporting yourself Trauma

Manual of Resources for Aboriginal & Torres Strait Islander Suicide Prevention

The Manual is a collection of practical resources and tools that people, both Aboriginal and Torres Strait Islander and non-Indigenous, can use to make a real difference in promoting positive mental health and social emotional wellbeing, and preventing suicide in Aboriginal and Torres Strait Islander communities.

Website

Aboriginal and Torres Strait Islander Supporting someone else Supporting yourself
24/7 service

NSW Mental Health Line

NSW Mental Health Line offers professional help and advice and referrals to local mental health services.

1800 011 511 

Free Call 24/7

Website

What to expect

Mental health Supporting someone else Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality. 

NSW Mental Health Line may have a wait time of up to 30 minutes 

You will speak to mental health professionals who will ask you detailed questions to determine if you need ongoing mental health care and how urgently  

They may then put you in contact with the most relevant mental health service for children, teens, adults and older people. 

Click here for help while you wait or aftercare. 

QLife

QLife is a non-crisis national LGBTQ+ peer run service offering support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

1800 184 527

Free Call
Mon - Sun 3PM - 12AM

Online chat

Mon - Sun 3PM - 12AM

Website

What to expect

LGBTQ+ Online chat Peer led Phone Support Sexuality Supporting someone else Supporting yourself

QLife phone and chat can have a wait time of 30 minutes.  

Phone calls are limited to 25 minutes and web chat is limited to 35 minutes.  

You will speak to a LGBTQ+ peer who can offer you support and referral.  

You can remain anonymous.  

Click here for some ideas on how to care for yourself as you wait. 

 

Way Back Support Service

The Way Back Support Service is available upon discharge after a suicide attempt. It provides practical, non-clinical support following a suicide attempt. The service aims to assist individuals and their families by linking them with appropriate support services to help manage life situations and challenges.

Website

What to expect

Doctor referral required Peer led Supporting yourself

This service requires a referral after discharge from hospital.

Sorry, we found no matching services.