Background gradient
24/7 service


Lifeline is FREE 24/7 crisis support helpline. Lifeline offers support for people who are deaf or have a hearing or speech impairment, and information in Simplified Chinese, Arabic and Vietnamese.

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality. 

Lifeline can have a wait time of up to 30 minutes.  

You will speak to a volunteer who will ask you about your distress.  

You can remain anonymous. 

Lifeline may call emergency services if you mention suicide or having a plan to suicide. 

Click here for help while you wait or aftercare.