Mental health Archives

Lifeline

Lifeline is FREE 24/7 crisis support helpline. Lifeline offers support for people who are deaf or have a hearing or speech impairment, and information in Simplified Chinese, Arabic and Vietnamese.

13 11 14

Free Call 24/7

Online chat

24/7

Website

What to expect

Mental health Supporting someone else Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality.

Lifeline can have a wait time of up to 30 minutes.

You will speak to a volunteer who will ask you about your distress.

You can remain anonymous.

Lifeline may call emergency services if you mention suicide or having a plan to suicide.

Click here for help while you wait or aftercare.

24/7 service

13YARN

13YARN is a free 24/7 service for Aboriginal and Torres Strait Islander people experiencing crisis.

13 92 76

Free Call 24/7

Website

What to expect

Aboriginal and Torres Strait Islander Mental health Peer led Phone Support Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality.

You will speak to a Lifeline trained Aboriginal and Torres Strait Islander Crisis Supporter.

Wait times may vary.

You can remain anonymous.

Accessibility options not available.

Click here for help while you wait or aftercare.

24/7 service

Suicide Call Back Service

Suicide Call Back Service is a FREE 24/7 crisis service for people at risk of suicide or concerned by someone at risk or bereaved by suicide.

1300 659 467

Free Call 24/7

Chat

24/7

Website

What to expect

Mental health Online chat Phone Support Supporting someone else

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality.

Suicide Call Back Service can have a wait time of 30 minutes.

You will speak to a trained counselor.

They may call emergency services if you mention you have a plan or have taken suicidal action.

Accessibility options not available.

Click here for help while you wait or aftercare.

24/7 service

NSW Mental Health Line

NSW Mental Health Line offers professional help and advice and referrals to local mental health services.

1800 011 511

Free Call 24/7

Website

What to expect

Mental health Supporting someone else Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality.

NSW Mental Health Line may have a wait time of up to 30 minutes

You will speak to mental health professionals who will ask you detailed questions to determine if you need ongoing mental health care and how urgently

They may then put you in contact with the most relevant mental health service for children, teens, adults and older people.

Click here for help while you wait or aftercare.

24/7 service

Kids Helpline

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

1800 55 1800

Free call 24/7

Website

Mental health Online chat Phone Support Supporting yourself

24/7 service

Beyond Blue

Beyond Blue is a FREE 24/7 mainstream suicide and mental health service staffed with trained counsellors.

1300 224 636

Free Call 24/7

Chat

24/7

Website

What to expect

Mental health Online chat Phone Support Supporting someone else Supporting yourself

As a mainstream service, some phone operators may have limited knowledge about our communities, and may make assumptions about pronouns, gender and sexuality.

Beyond Blue can have a wait time of 30 minutes.

You will speak to a counsellor who will provide brief support.

You can remain anonymous.

Twenty10

Providing a broad range of specialised services for LGBTQ+ young people 12-25 including housing, mental health, counselling and social support.

Website

02 8594 9555

Mon-Fri 9AM - 5PM

Community groups Housing LGBTQ+ Mental health Supporting yourself Trans and Gender Diverse

ACON Support services

ACON offers a range of free and affordable counselling services for LGBTQ+ adults in NSW. Services include suicide aftercare and crisis counselling and peer support, Pride Counselling, care coordination, HIV and LGBTQ+ counselling, substance support and home-based care.

02 9206 2000

Mon - Fri 9AM - 5PM

Website

Sydney, Hunter, Northern Rivers

Sydney Front of House Mon - Fri 9AM - 6PM
Hunter Mon, Wed, Fri 9AM - 5PM, Tues & Thurs 9AM - 6PM
Northern Rivers Mon - Fri 9AM - 5PM

ACON Alcohol and other drugs Bereavement LGBTQ+ Mental health Peer led Postvention Relationships Sexuality Supporting someone else Supporting yourself Trans and Gender Diverse

BEING Safe Haven Finder

Safe Havens or Safe Spaces are an alternative support service, other than a hospital emergency department, available to people feeling suicidal or otherwise in severe mental distress. Find a Safe Haven in NSW close to you

Website

Mental health Peer led Supporting someone else Supporting yourself

Beyond Now Suicide Safety Plan App

Beyond Now is an app you can use to make a step-by-step plan to help you stay safe in those times when you're overwhelmed and are having thoughts of suicide.

Website

Apps Mental health Supporting yourself

Black Dog Institute

A source of information on mental health including fact sheets and research findings on suicide prevention and mental illnesses, and opportunities for lived experience participation.

Website

Mental health Supporting someone else Supporting yourself

Body Pride by Butterfly

Resources, tips and advice specifically for LGBTQIA+ individuals experiencing eating disorders and body image concerns.

Website

Mental health Sexuality Trans and Gender Diverse

Castle

Castle helps people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives.

Website

Disability Mental health Money and work

Central & Eastern Sydney Mental Health Services

A range of mental health services located within the Central and Eastern Sydney Primary Health Network (PHN)

Website

Mental health Supporting someone else Supporting yourself

Ending Loneliness Together

Ending Loneliness Together is an incorporated body and registered charity working collaboratively to raise awareness of loneliness as an important social, health and economic problem.

Website

Community groups Mental health Relationships Supporting yourself

Gender Centre

Services and support for the trans and gender diverse community including accommodation support, groups, case management, education and training, counselling and mental health support.

Website

02 9519 7599

Mon - Fri
9AM - 4:30PM

Housing LGBTQ+ Mental health Trans and Gender Diverse

Head to Health

Head to Health can help you find digital mental health services from mainstream mental health organisations.

Website

Mental health Supporting yourself

Black Dog Mental Health Digital Tools & Apps

Online tools and mobile apps for your mental health and wellbeing developed and successfully tested through research trials that you can access anywhere at no cost.

Website

Apps Mental health Supporting yourself

LGBTQIA+ Project – STARTTS

STARTTS LGBTIQA+ project provides peer-led support groups for anyone who identifies as having a diverse gender, sexuality or body and is an asylum seeker, refugee or has a refugee-like background. Groups are anonymous and confidential spaces where people can be themselves amongst their peers, share information, knowledge, and be referred to services.

Website

Community groups Culturally diverse backgrounds LGBTQ+ Mental health Peer led Sexuality Trans and Gender Diverse Trauma

LGBTQIA+ Mental Health Carers

Resources and information for LGBTQIA+ mental health carers.

Website

LGBTQ+ Mental health

Lived Experience Forums – SANE

SANE's Lived Experience Forum are a safe place to share your experience of living with complex mental health issues. Their Lived Experience Forum helps you connect to people like you. You can read stories, reply to discussions or start your own.

Website

Community groups Mental health Online chat

LivingWorks ASIST suicide prevention training

Applied Suicide Intervention Skills Training (ASIST) is an international educational workshop to help people respond to suicide signals.

Website

Mental health Supporting someone else Training

Marrin Weejali Aboriginal Corporation

Marrin Weejali provides culturally safe alcohol, other drug and non-acute mental health counselling, referral and advocacy services to members of the Aboriginal and Torres Strait Islander community of western Sydney, and also to other people in need of assistance.

02 9728 3031

Mon, Wed, Thurs, Fri: 9AM – 5PM
Tuesday: 9AM – 3PM

Website

Aboriginal and Torres Strait Islander Alcohol and other drugs Mental health Supporting yourself Trauma

MindSpot

Free online and phone mental health support for adults with experience of depression, anxiety stress, worry, panic, chronic pain and distress due to chronic health conditions.

Website

Mental health Online chat Phone Support Supporting yourself

Safe Havens

Safe Haven is a NSW Health initiative. They are non-clinical spaces for people experiencing suicidal crisis. They are staffed by peer support workers with lived experience suicidal crises as well as clinicians. Operating hours vary for each location.

Website

What to expect

Mental health Peer led Supporting someone else Supporting yourself

Operating hours vary for each location.

SANE Australia

SANE offers digital support for people with complex mental health issues and their friends. Support includes online forums, peer support and counselling via phone and online chat.

1800 187 263

Free call
Mon - Fri 10AM - 10PM

Website

Chat

Mon - Fri 10AM - 10PM

Mental health Online chat Phone Support Supporting someone else Supporting yourself

Suicide Prevention Outreach Teams (SPOT)

Suicide Prevention Outreach Teams (SPOT) help people who are in distress, suicidal or at risk of self-harm. SPOT is a mobile service and can come to you and is available across NSW.

Contact SPOT on Mental Health Line 1800 011 511

Website

What to expect

Mental health Peer led Supporting someone else Supporting yourself

Operating hours vary for each location.

The Suicide Response Project

The Suicide Response Project was co-designed with autistic and LGBTIQA+ people with lived experience of suicide ideation.

Website

Disability LGBTQ+ Mental health

Transcultural Mental Health Centre

The Transcultural Mental Health Centre (TMHC) works with health professionals and communities across New South Wales to support positive mental health for people from culturally and linguistically diverse communities.

Website

Mental health

Wellways – After Suicide Support

Wellways offers resources, trainings and services in suicide prevention and recovery, mental health and more, including After Suicide Support for those bereaved by suicide.

Website

Housing Mental health Supporting someone else Supporting yourself